LINE

Monthly Plan Terms of Use


The LINE@ Fee-based Service Plan Terms and Conditions of Use (the LINE@ Fee-based Service Plan Terms of Use) set forth the terms and conditions for use of LINE@ Fee-based Service Plan provided by LINE Corporation (LINE Corp.) as the service provider and LINE Plus Corporation and its affiliates as the distributor (Plus) (collectively, LINE). 

1. Application for Using LINE@ Fee-based Service Plan, Acceptance and Rejection of Applications, and Cancellation of Applications.
The Customer may use of LINE@ Fee-based Service Plan when LINE accept the application submitted by the user of LINE@ (the Customer) in accordance with by the method prescribed by LINE by LINE. 

2. Amendments to the LINE@ Fee-based Service Plan Terms of Use
LINE may amend the LINE@ Fee-based Service Plan Terms of Use by providing public notice or direct notice to the Customer. If the Customer continues to use LINE@ Fee-based Service Plan after amendment to the LINE@ Fee-based Service Plan Terms of Use, the Customer will be deemed to have consented to the modified LINE@ Fee-based Service Plan Terms of Use.

3. Period of Use
The initial period of use for LINE@ Fee-based Service Plan is from the day of LINE’s acceptance of the Customer’s application (Acceptance Day) to the end of the month that includes the Acceptance Day. If the Customer does not cancel its agreement to use LINE@ Fee-based Service Plan by the method prescribed by LINE prior to the end of the period of use, the period of use will be extended automatically by an additional one-month period. Subsequent periods of use will be extended automatically in the same manner.

4. Usage Fees and Payment Method
4.1. The terms of LINE@ Fee-based Service Plan, usage fees, and payment deadlines will be determined by Plus and Plus will provide public notification or direct notification to the Customer. Please confirm the terms of LINE@ Fee-based Service Plan at the time of application.
4.2. Plus may modify LINE@ Fee-based Service Plan or offer additional fee-based service plans by providing public notification or direct notification to the Customer. 
4.3. In the event that the Customer cancels LINE@ Fee-based Service Plan or selects a different plan for use before the end of the one-month period of use, the Customer will pay the usage fees applicable to the one-month period of use in full and a proportional reduction in the usage fee for the one-month period of use will not apply. In the event that the Customer has prepaid the usage fee and cancels LINE@ Fee-based Service Plan or selects a different plan for use, refunds of the prepaid usage fee will not be provided.
4.4. The Customer will choose a payment method when the Customer purchases the LINE@ Fee-based Service Plan. LINE will not issue receipts for the usage fees and please use the statement referred to here (https://help2.line.me/line_at_application/?contentId=10014485) .as proof of your payment.
4.5. For whatever reasons, when the Customer fails to pay the usage fees to LINE by the payment deadlines, the agreement between the Customer and LINE under this the LINE@ Fee-based Service Plan Terms of Use will be automatically terminated. LINE will not be responsible for any damages inflicted upon Customers caused by such termination.

5. Information Handling
5.1. LINE will share Customer information, including but not limited to personal information, provided by the Customer to LINE Corp. or Plus and use Customer information to handle the administration of LINE@ , respond to Customer inquiries, and contact the Customer.
5.2. LINE will not disclose personal information of the Customer to third parties without the consent of the Customer, except where such disclosure is in accordance with relevant law and regulation.
5.3. LINE will confirm the Customer’s use status of LINE@ Fee-based Service Plan (including types of messages sent, transmission times, and transmission volume) to enable LINE to improve LINE@ Fee-based Service Plan. The Customer agrees to such confirmation by LINE of the Customer’s use status.
5.4. The Customer may request LINE to disclose, correct, add, and delete personal information which LINE has collected from the Customer. Personal information will be disclosed in accordance with the proceeding separately set forth by LINE. LINE may charge the Customer a fee for disclosing your requested personal information. Please contact us from the URL below regarding disclosure, correction, addition, and deletion of personal information 
https://contact.line.me/serviceId/10829

6. Outsourcing
LINE may outsource part of the operations of LINE@ to a group company or a third party.

7. Suspension, Modification, and Termination of the Service
7.1. LINE may suspend provision of LINE@ Fee-based Service Plan for the reasons described below. In the event that LINE suspends LINE@ Fee-based Service Plan, LINE will not be required to reimburse usage fees during such suspension and will not in any other way be held liable for such suspension. 
7.1.1. Performance of periodic or urgent maintenance on the equipment necessary to provide LINE@. 
7.1.2. The occurrence of a failure in the equipment necessary for the provision of LINE@.
7.1.3. The occurrence of difficulties to provide LINE@ due to power failure, fire, nature disasters, labor strikes, and other force majeure incidents.
7.1.4. Where there are significant operational or technological reasons that have an effect on LINE@. 
7.2. LINE may modify or terminate all or part of LINE@ Fee-based Service Plan after the provision of public notice or direct notice to the Customer. In the event that LINE modifies or terminates all or part of LINE@ Fee-based Service Plan, LINE will not in any other way be held liable by the Customer for such modification or termination. 

8. Exemption of Liability
8.1. LINE does not expressly or impliedly guarantee that LINE@ Fee-based Service Plan is free from de facto or legal flaws (including, but not limited to, stability, reliability, accuracy, integrity, effectiveness, fitness for certain purposes, security-related faults, errors, bugs, or infringements of rights). 
8.2. LINE is not responsible for any damages inflicted upon Customers in relation to the use of the Service, except where such damages are due to intentional acts or gross negligence, where in such case, LINE will be responsible for direct and normal damages incurred by the Customer and the maximum amount of LINE’s liability will be the amount of the monthly usage fees paid by the Customer to use LINE@ Fee-based Service Plan in the particular month of the incident causing the damages. 

9. Application of LINE@ Terms and Conditions of Use
LINE@ Terms and Conditions of Use will apply to matters not provided for in this LINE@ Fee-based Service Plan Terms of Use.

END

Last updated on 17 March, 2017