LINE Pay Non-Member Credit Card Service Terms and Conditions
The LINE Pay Non-Member Credit Card Service Terms and Conditions (the "Agreement") is a contract between LINE Pay Taiwan Limited (ROC Uniform Number: 24941093; responsible person: WoongJu Jeong; business address: 13F., No. 2, Jingye 1st Rd., Zhongshan Dist., Taipei City, Taiwan (R.O.C.)) ("LINE Pay Taiwan") and the user ("User" or "you") for the relevant terms and conditions of the LINE Pay Non-Member Credit Card Service (the "NMCC Service") provided by LINE Pay Taiwan. In the event that the NMCC Service is provided by any company which is affiliated to LINE Pay Taiwan (the "LY Affiliate"), then the Agreement shall constitute a contract between such LY Affiliate and each User. The reference to "Company" or "we" shall be read as a reference to LINE Pay Taiwan or the LY Affiliate as the case may be. In any case, this Service is not available to residents of the European Union.
The NMCC Service enables Users to make payments by using their Credit Cards for transactions of Goods and Services with Platform Operators, or with Business Partner(s) (via the Company's limited role of credit card payment information transmission service) without Users having to log on to or register for a LINE Pay Account. In providing the NMCC Service, the Company operates solely as a payment service provider (or merely as a payment information service provider in the case of Business Partner Transactions). Each User may send a payment order (including payment through the Company's payment service and/or credit card payment information transmission service) via the NMCC Service by completing or confirming all mandatory fields of information as requested in the relevant payment or checkout flows and clicking the respective payment button (for example "pay" or "continue" button) on the NMCC Service related interface, regardless of whether such interface is provided by LINE Pay Taiwan. Each time you send a payment order via the NMCC Service, you:
(a) accept and agree to be bound by this Agreement as it may be hereafter revised and amended in accordance with the provisions of clause 9 herein;
(b) agree and consent to the Company, its representatives, agents and third parties providing services to it collecting, using and disclosing and sharing amongst themselves your Personal Information (as defined in the LINE Pay Privacy Policy, the contents of which can be found at: https://terms2.line.me/linepay_privacy_policy_global?lang=en (if you access the NMCC Service using a computer) or at https://terms2.line.me/linepay_privacy_policy_global/sp?lang=en (if you access the NMCC Service using a mobile device), for the purposes of providing you the NMCC Service and/or other purposes described in the LINE Pay Privacy Policy; and
(c) (applicable to payment service) authorize the Company to validate your Credit Card and upon such successful validation, charge your Credit Card for the relevant Transaction Amounts for the Goods and Services which you have used the NMCC Service to effect payment for, and pay the Transaction Amounts to the Platform Operator. The Company will notify Users of the details of the payment after it has been made in a manner that the Company may contact you or in other ways agreed upon by the Company and the User (including but not limited to notifying the User via the service interface provided by a third party designated by LINE Pay Taiwan), and will provide the payment details enquiry webpage for consumers to enquire at any time ; and (applicable to credit card payment information transmission service) authorize the Company to transmit your credit card information for the purpose of providing credit card payment information transmission service in connection with transactions in which you have used the NMCC Service to make payment for.
You agree that once you submit a payment order in the manner described in clause 1 above, you may not revoke it or otherwise withdraw your consent and authorization to our execution of your payment order sent via the NMCC Service. However, we have no obligation to execute your payment order if you do not have sufficient funds in your funding source or if we are unable to validate your Credit Card information or (applicable to payment service) if you do not have sufficient funds in your funding source. (Applicable to payment service) Settlement and payment of Transaction Amounts collected by the Company through the NMCC Service shall be made to Platform Operators in New Taiwan Dollars. Where the payment is made by Credit Card issued by a foreign card issuer and thereby involves exchange rates, the rates agreed upon between you and such card issuer shall apply.
If you suspect or discover that (a) unauthorized payment orders have been sent via the NMCC Service using your Credit Card without your permission, or (b) erroneous payments have been made with your Credit Card not due to errors made by you, you must notify the Company immediately by filling out the Inquiry Form accessible at https://contact-cc.line.me/en/. As soon as the Company becomes aware that either of the foregoing circumstances has occurred, the Company shall notify the User of such matter (provided that the Company is not required to notify the User if the Company is notified by the User of such matter) and suspend any payment order from such User. Any fees for investigating aforesaid situations and loss incurred after the Company completes the procedure for suspending the payment order shall be borne by the Company. If any loss incurred before such suspension, such loss shall be solely borne by the User under any of the following circumstances:
(a) The User fails to properly use the NMCC Service.
(b) The User fails to use the NMCC Service in accordance with the security mechanism provided by the Company.
(c) Any other circumstance owing to the User's intentional conduct or gross negligence.
If we determine that there has been a processing error made by us, we will take steps to investigate and rectify any such error. In addition, if any erroneous payment (or erroneous information transmission) is made due to any cause attributable to us, we shall reverse the error payments that we discover, and notify you of the same by any means in which we may contact you, as soon as the erroneous payment (or erroneous information transmission) is known to us. If any erroneous payment (or erroneous information transmission) is made due to any cause attributable to you, we will assist you in handling such erroneous payment (or erroneous information transmission); provided that you will not have any recourse against us. Despite the foregoing, you may contact the Platform Operator or the Business Partner to whom you have used the NMCC Service to make payment to and ask the Platform Operator or the Business Partner to refund the payment. The Company will not reimburse you or reverse a payment that you have made in error. If an erroneous payment (or erroneous information transmission) is made due to any cause not attributable to you or us, we will assist you in rectifying such error and provide you with other necessary assistance.
The User agrees that the Company is not a party to the transaction for sale and purchase of Goods and Services between the User and the Platform Operator(s) or the Business Partner(s). The relationship between the User and the Platform Operator(s) or the Business Partner(s) in terms of the rights and obligations in connection with the sale and provision of the Goods and Services which are the subjects of such transactions, the transaction methods and terms, the quality of the goods and services in question, and performance or non-performance of the transactions (including but not limited to refusal to perform, delay, non-delivery, defects, errors, return or replacement of goods and services, and refund) exist only between the User and the Platform Operator(s) or the Business Partner(s) (as applicable) and all disputes relating to the same between the User and the Platform Operator(s) or the Business Partner(s) (as applicable) should be referred to the relevant Platform Operator(s) or the Business Partner(s) (as applicable) and not the Company. All rights, obligations and liabilities with respect to such transactions shall be exercised, fulfilled and borne by the User and the Platform Operator(s) or by the User and the Business Partner(s) in accordance with the applicable laws and regulations and the terms of their agreements. The Company's provision of the NMCC Service shall not constitute an explicit or implied warranty or undertaking by the Company for the performance of any of such transactions.
If any disputes arise from a third party's bypassing of the measures and mechanism for protecting the Company's information system or using loopholes in such information system, the Company shall bear the burden of proving that the aforementioned circumstances do not exist. The Company shall indemnify the User against any loss or damage arising out of a third party's hacking into the Company's information system, provided that the Company shall not be held liable if such hacking is attributable to the User.
This Agreement shall also incorporate mutatis mutandis, and to the extent applicable, the LINE Pay Privacy Policy as well as the following clauses found in the General ToS: clauses 2.2 to 2.4 on the granting of access to or availability of the services to the User; clause 3.1.2 on identity verification; clause 3.2 on warranties and representations by Users regarding information they provided; clause 4.2 on the User re-confirmation mechanism; clause 4.5 highlighting the Company is not (and does not represent to be) acting as a bank or financial institution to provide service; clause 4.7 on the independent bank account; clause 4.11 highlighting the Company's rights of action when Users make use of its services in an illegal fashion; clause 4.16 on the User's acknowledgement of the service model and the limited scope of service of the credit card payment information transmission service ; clause 5 on cancellation of Transactions; clause 6 on holding of Payment Amounts; clause 7 on Prohibited Activities; clause 10 on information security; clauses 11.1 to 11.7 and 11.9 on no warranties and limitation of liability which inter alia seeks to exclude the Company's liabilities in its provision of the NMCC Service; clause 12 on suspension or interruption of service; and clauses 16.2 to 16.10 on miscellaneous and general terms, as may be amended from time to time, save that all references to "Terms" shall be replaced with a reference to "Agreement" and all references to "Services" shall be replaced with a reference to "NMCC Service", also, all references to "LINE Pay Account" or "LINE POINTS" shall not apply hereunder.
9. The User may at any time quit using the NMCC Service to terminate the Agreement. Upon the termination of the Agreement, the Company will cancel any pending transactions.
A User may not evade any investigation by quitting the use of the NMCC Service. If the User quits using the NMCC Service while the Company is conducting an investigation, the Company may hold any Transaction Amounts that had already been paid by the User to protect the Company or a third party against the risk of legal claims, fees, fines, penalties and other liabilities. The User will remain liable for all obligations related to the NMCC Service even after the User has quitted using the NMCC Service.
The User agrees that the above-mentioned clause 11 on no Warranties and limitation of liability, and clauses 16.2 to 16.10 on miscellaneous and general terms, as well as any other terms of the General ToS which by their nature are intended to survive the termination of the Agreement.
The Company may amend the Agreement at any time when it deems necessary, including modifying relevant regulations, and policies that have or will be announced. The amended Agreement shall be clearly announced on NMCC Service related interface, regardless of whether such interface is provided by LINE Pay Taiwan, and be notified to the User by the methods in which we may contact you or any other means as may be agreed by the Company and the User (including but not limited to notifying the User via the service interface provided by a third party designated by LINE Pay Taiwan), and shall take effect from the time of the announcement and the time when the notice is provided to the User, whichever is later. By continuing to use the NMCC Service and/or any part thereof after the amendments, the User accepts and agrees to be bound by the amended terms and conditions in their entirety. If the User does not agree with any amended terms and conditions, the Company may terminate the User's access/use of the NMCC Service and shall not be held liable for any loss or damage that the User may suffer from the termination unless such loss or damage is attributable to the Company.
10. This Agreement and the relationship between you and the Company shall be governed by the laws of the Republic of China.
The Company's goal is to learn about and address your concerns and, should the Company be unable to do so to your satisfaction, to provide you with a neutral and cost-effective means of resolving the dispute quickly. If a dispute arises from the NMCC Service, such dispute may be reported to online customer service of the Company through:
For the dispute between you and the Company that cannot be resolved, the Taiwan Shilin District Court shall have the jurisdiction as the court of first instance unless otherwise provided by law. In case of any doubt, the Agreement shall be interpreted in favor of the User.
Any translation of the Agreement is made solely for the convenience of the User rather than intending to amend the provisions of this Agreement. In the event of any discrepancy between the English version and any other language version of this Agreement, the former shall prevail.
This Agreement was established on March 21, 2025.