非LINE Pay會員信用卡服務條款
本「非LINE Pay會員信用卡服務條款」(下稱「本合約」)為連加網路商業股份有限公司(統一編號:24941093,負責人:丁雄注(WoongJu Jeong),營業所在地地址:台灣台北市中山區敬業一路2號13樓,下稱「連加網路公司」),與使用者(下稱「使用者」或「您」)間之合約,以約定連加網路公司提供非LINE Pay會員信用卡服務(下稱「NMCC服務」)之相關條款與條件。如NMCC服務係由任何與連加網路公司有關聯之公司(下稱 「LY關聯企業」)提供,本合約應構成該LY關聯企業與各使用者間之合約。本合約中所稱「本公司」或「我們」應指連加網路公司或LY關聯企業,依其前後文而定。
1. NMCC服務讓使用者得就其與平台業者間,或使用者與商業夥伴間(透過本公司所提供有限的信用卡支付資訊傳輸服務)之商品及服務交易,使用信用卡進行付款,而毋須登入或註冊LINE Pay帳戶。於提供NMCC服務時,本公司僅為支付服務提供者(或在商業夥伴交易之情形,僅為支付資訊服務提供者),各使用者於NMCC服務相關介面(無論該介面是否由連加網路公司所提供)填寫或確認完畢各相關付款或結帳流程所要求之必要資訊,並按下確認鍵(例如「付款」或「繼續」鍵)後,將得透過NMCC服務寄出付款請求(包括透過本公司支付服務及/或信用卡支付信用卡支付資訊傳輸服務之方式進行付款)。於您每次透過NMCC服務送出付款請求時,您:
(a) 接受並同意受本合約之拘束,本合約可能於其後進行修訂及修改,並依照本合約第9條之規定辦理;
(c) (適用於支付服務之情形)授權本公司確認您的信用卡片,並於確認成功後,從您的信用卡片收取您使用NMCC服務付款之相關商品及服務的交易金額,並向平台業者支付交易金額。本公司將於款項支付完成後以本公司得與您取得聯繫之方式或雙方約定之其他方式(包括但不限於透過連加網路公司指定之第三人所提供之服務介面)通知使用者支付明細,並提供支付明細查詢網頁供消費者隨時查詢。(適用於信用卡支付資訊傳輸服務之情形)授權本公司為提供信用卡支付資訊傳輸服務,就您使用NMCC服務付款之交易傳輸您的信用卡資訊。
2. 您同意一旦您以上述第1條所述方式提交付款請求後,您將不得向本公司主張撤銷該付款請求,亦不得撤回您透過NMCC服務就本公司執行該付款請求所為之同意及授權。但如本公司無法確認您的信用卡片資訊,或(適用於支付服務之情形)您的資金來源並無足夠的資金,則我們將無義務執行您的付款請求。(適用於支付服務之情形)本公司透過NMCC服務收取之交易金額,均應以新臺幣結付予平台業者。如以國外發卡機構發行之信用卡支付而涉及任何匯率換算時,應適用您與該張信用卡之發卡機構所約定之匯率。
3. 如您懷疑或發現(a)有任何未經您同意、使用您信用卡片之未授權付款請求,透過NMCC服務寄出;或(b)非因您的錯誤而有使用您信用卡片錯誤付款之情事,您必須立即填寫問題反應表(https://contact-cc.line.me/serviceId/11399),以通知本公司。當本公司知悉上述任一情形發生時,本公司應立即通知使用者該情事(但如本公司業經使用者通知該事項時,本公司毋須通知使用者),並暫停來自於該使用者之任何付款請求。本公司調查前述情事所生之費用及完成暫停付款程序後所生之任何損失,應由本公司負擔。如在該暫停付款前發生任何損失,在下述任一情形,該損失應由使用者自行負擔:
(a) 使用者未妥善使用NMCC服務。
(b) 使用者未依本公司所提供之安全機制使用NMCC服務。
(c) 任何其他因使用者之故意或重大過失所致之事由。
4. 如我們認定我們造成任何處理程序上的錯誤,我們將會採取措施,以調查並更正該等錯誤。其次,如有任何可歸責於我們的事由而發生支付錯誤(或資訊傳遞錯誤)時,我們應於知悉時更正該錯誤,並於我們知悉該錯誤付款(或資訊傳遞錯誤)時,以任何本公司得與您取得聯繫之方式通知您。如因可歸責於您之事由而發生錯誤付款(或資訊傳遞錯誤)時,我們將會協助您處理該錯誤付款(或資訊傳遞錯誤);但您不得向本公司進行任何追索,惟您可以聯繫您透過使用NMCC服務給付款項之平台業者或商業夥伴,並請求平台業者或商業夥伴退款。本公司不會代墊該退款予您,亦不會恢復您錯誤給付之款項。如支付錯誤(或資訊傳遞錯誤)係因不可歸責於任一方之事由所致者,我們將會協助您更正該錯誤,並提供您其他必要協助。
5. 本公司並非使用者與平台業者或商業夥伴間商品及服務買賣交易之當事人。使用者與平台業者或商業夥伴間之關係,在於商品及服務之銷售與提供有關之權利及義務、交易方法與條件、系爭商品及服務之品質,以及交易之履行或不履行(包括但不限於拒絕履行、延遲、未交付、瑕疵、錯誤、商品及服務之退換貨及退款)等面向上,均僅存在於使用者與平台業者或商業夥伴(視個案情況而定)間,且使用者與平台業者間或商業夥伴(視個案情況而定)有關上述事項之所有爭議,應向相關平台業者或商業夥伴(而非本公司)提出。所有與該等交易有關之權利、義務及責任均應由使用者與平台業者,或使用者與商業夥伴依照適用的法律、法規及其間之協議條款執行、履行及負擔。本公司提供NMCC服務,不應構成本公司就履行任何該等交易所為之明示或默示保證或承諾。
6. 就第三人破解本公司資訊系統之保護措施或利用資訊系統之漏洞爭議,應由本公司就該事實不存在負舉證責任。就第三人入侵本公司之資訊系統對使用者所造成之損失或損害,應由本公司賠償,但如該入侵係因可歸責於使用者之事由所生者,本公司不應就此負擔賠償責任。
8. LINE Pay隱私權政策及一般條款中之下述條款,應在所得適用之範圍內,納入本合約中:第2.2至2.4條有關服務之接近取得之規定;第3.1.2條關於身份驗證;第3.2條關於使用者就其提供之資訊之保證與聲明;第4.2條有關使用者再確認機制之規定;第4.5條有關本公司並非以(亦不代表)銀行或金融機構之身分提供服務之規定;第4.7條有關獨立銀行帳戶之規定;第4.11條有關使用者違法使用本公司所提供之服務時,本公司有權採取之行動之規定;第4.16條有關使用者瞭解信用卡支付資訊傳輸服務之服務模式及其有限服務範圍之規定;第5條有關交易取消之規定;第6條有關保留付款金額之規定;第7條有關禁止行為之規定;第10條有關資訊安全之規定;第11.1條至第11.7條及第11.9條有關於無保證及責任限制之規定(特別是排除本公司提供NMCC服務所生之相關責任之規定);第12條有關服務之暫停或中斷之規定;及第16.2條至第16.10條有關其他及一般條款之規定;以及上開規定之修正內容,但上開條款述及「本條款」之處,應由「本合約」取代,任何提及「本服務」之處,應由「NMCC服務」取代,且任何提及「LINE Pay帳戶」或「LINE POINTS」之部分,在本合約下應無適用。
9. 使用者得隨時停止使用NMCC服務,以終止本合約。於本合約終止時,本公司得取消任何尚未完成之交易。
使用者不得藉由停用NMCC服務以規避任何調查。在本公司進行調查期間,如使用者停用其NMCC服務,本公司得留置該使用者已給付之任何交易金額,以保護本公司或第三人,使其免於法律請求、費用、罰金、罰款及其他責任之風險。即便在NMCC服務停用後,使用者仍將繼續就與NMCC服務相關之所有義務負責。
使用者同意,前述一般條款中第11條有關無保證及責任限制之規定、第16.2條至第16.10條有關其他及一般條款之規定,及其他依其性質應繼續有效之條款,在本合約終止後應繼續有效。
本公司得在其認為必要時,隨時修訂本合約,包括修正任何已公告或將公告之相關規定及政策。修訂後之本合約,應明確地公告於NMCC服務相關介面(無論該介面是否由連加網路公司所提供)及以本公司得與您取得聯繫之方式或雙方約定之其他方式通知使用者(包括但不限於透過連加網路公司指定之第三人所提供之服務介面通知使用者),且應自公告及發送通知予使用者(以孰後至者為準)時起生效。使用者如在該等修訂後,繼續使用NMCC服務及/或NMCC服務之任何部分,即表示使用者接受並同意受修訂後條款全文之拘束。如使用者不同意任何條款之修訂,本公司得不予提供或終止使用者取得/使用NMCC服務之權利,且除有可歸責於本公司之事由外,本公司不就使用者因該不予提供或終止所生之任何損失或損害負責。
10. 本合約及您與本公司間之關係,應以中華民國法律為準據法。
本公司之目標在於瞭解並回應您的疑慮。如本公司無法滿足您的需求,本公司將提供您中立且具成本效益、得以迅速解決爭議之方法。如對於NMCC服務發生爭議,您得透過下述方式向本公司之線上客戶服務提報該爭議:
客戶服務電話:02-6631-5166
客戶服務時間:09:00~22:00(365天全年無休)
如有您與本公司無法解決之爭議,除法令另有規定外,應以台灣士林地方法院為第一審管轄法院。本合約如有疑義時,應為有利於使用者之解釋。
11. 任何本合約之翻譯,係僅為便利使用者而作成,而非為修訂本合約之條文。如本合約之英文版與其他語言之版本有歧異,應以英文版為準。
本合約於西元2023年11月03日更新。
LINE Pay Non-Member Credit Card Service Terms and Conditions
The LINE Pay Non-Member Credit Card Service Terms and Conditions (the "Agreement") is a contract between LINE Pay Taiwan Limited (ROC Uniform Number: 24941093; responsible person: WoongJu Jeong; business address: 13F., No. 2, Jingye 1st Rd., Zhongshan Dist., Taipei City, Taiwan (R.O.C.)) ("LINE Pay Taiwan") and the user ("User" or "you") for the relevant terms and conditions of the LINE Pay Non-Member Credit Card Service (the "NMCC Service") provided by LINE Pay Taiwan. In the event that the NMCC Service is provided by any company which is affiliated to LINE Pay Taiwan (the "LY Affiliate"), then the Agreement shall constitute a contract between such LY Affiliate and each User. The reference to "Company" or "we" shall be read as a reference to LINE Pay Taiwan or the LY Affiliate as the case may be.
1. The NMCC Service enables Users to make payments by using their Credit Cards for transactions of Goods and Services with Platform Operators, or with Business Partner(s) (via the Company's limited role of credit card payment information transmission service) without Users having to log on to or register for a LINE Pay Account. In providing the NMCC Service, the Company operates solely as a payment service provider (or merely as a payment information service provider in the case of Business Partner Transactions). Each User may send a payment order (including payment through the Company's payment service and/or credit card payment information transmission service) via the NMCC Service by completing or confirming all mandatory fields of information as requested in the relevant payment or checkout flows and clicking the respective payment button (for example "pay" or "continue" button) on the NMCC Service related interface, regardless of whether such interface is provided by LINE Pay Taiwan. Each time you send a payment order via the NMCC Service, you:
(a) accept and agree to be bound by this Agreement as it may be hereafter revised and amended in accordance with the provisions of clause 9 herein;
(b) agree and consent to the Company, its representatives, agents and third parties providing services to it collecting, using and disclosing and sharing amongst themselves your Personal Information (as defined in the LINE Pay Privacy Policy, the contents of which can be found at: https://terms2.line.me/linepay_TW_PP ) for the purposes of providing you the NMCC Service and/or other purposes described in the LINE Pay Privacy Policy; and (c) (applicable to payment service) authorize the Company to validate your Credit Card and upon such successful validation, charge your Credit Card for the relevant Transaction Amounts for the Goods and Services which you have used the NMCC Service to effect payment for, and pay the Transaction Amounts to the Platform Operator. The Company will notify Users of the details of the payment after it has been made in a manner that the Company may contact you or in other ways agreed upon by the Company and the User (including but not limited to notifying the User via the service interface provided by a third party designated by LINE Pay Taiwan), and will provide the payment details enquiry webpage for consumers to enquire at any time ; and (applicable to credit card payment information transmission service) authorize the Company to transmit your credit card information for the purpose of providing credit card payment information transmission service in connection with transactions in which you have used the NMCC Service to make payment for.
2. You agree that once you submit a payment order in the manner described in clause 1 above, you may not revoke it or otherwise withdraw your consent and authorization to our execution of your payment order sent via the NMCC Service. However, we have no obligation to execute your payment order if you do not have sufficient funds in your funding source or if we are unable to validate your Credit Card information or (applicable to payment service) if you do not have sufficient funds in your funding source. (Applicable to payment service) Settlement and payment of Transaction Amounts collected by the Company through the NMCC Service shall be made to Platform Operators in New Taiwan Dollars. Where the payment is made by Credit Card issued by a foreign card issuer and thereby involves exchange rates, the rates agreed upon between you and such card issuer shall apply.
3. If you suspect or discover that (a) unauthorized payment orders have been sent via the NMCC Service using your Credit Card without your permission, or (b) erroneous payments have been made with your Credit Card not due to errors made by you, you must notify the Company immediately by filling out the Problem Report Form accessible at https://contact-cc.line.me/serviceId/11399. As soon as the Company becomes aware that either of the foregoing circumstances has occurred, the Company shall notify the User of such matter (provided that the Company is not required to notify the User if the Company is notified by the User of such matter) and suspend any payment order from such User. Any fees for investigating aforesaid situations and loss incurred after the Company completes the procedure for suspending the payment order shall be borne by the Company. If any loss incurred before such suspension, such loss shall be solely borne by the User under any of the following circumstances: (a) The User fails to properly use the NMCC Service.
(b) The User fails to use the NMCC Service in accordance with the security mechanism provided by the Company.
(c) Any other circumstance owing to the User's intentional conduct or gross negligence.
4. If we determine that there has been a processing error made by us, we will take steps to investigate and rectify any such error. In addition, if any erroneous payment (or erroneous information transmission) is made due to any cause attributable to us, we shall reverse the error payments that we discover, and notify you of the same by any means in which we may contact you, as soon as the erroneous payment (or erroneous information transmission) is known to us. If any erroneous payment (or erroneous information transmission) is made due to any cause attributable to you, we will assist you in handling such erroneous payment (or erroneous information transmission) ; provided that you will not have any recourse against us. Despite the foregoing, you may contact the Platform Operator or the Business Partner to whom you have used the NMCC Service to make payment to and ask the Platform Operator or the Business Partnerto refund the payment. The Company will not reimburse you or reverse a payment that you have made in error. If an erroneous payment (or erroneous information transmission) is made due to any cause not attributable to you or us, we will assist you in rectifying such error and provide you with other necessary assistance.
5. The User agrees that the Company is not a party to the transaction for sale and purchase of Goods and Services between the User and the Platform Operator(s) or the Business Partner(s). The relationship between the User and the Platform Operator(s) or the Business Partner(s) in terms of the rights and obligations in connection with the sale and provision of the Goods and Services which are the subjects of such transactions, the transaction methods and terms, the quality of the goods and services in question, and performance or non-performance of the transactions (including but not limited to refusal to perform, delay, non-delivery, defects, errors, return or replacement of goods and services, and refund) exist only between the User and the Platform Operator(s) or the Business Partner(s) (as applicable) and all disputes relating to the same between the User and the Platform Operator(s) or the Business Partner(s) (as applicable) should be referred to the relevant Platform Operator(s) or the Business Partner(s) (as applicable) and not the Company. All rights, obligations and liabilities with respect to such transactions shall be exercised, fulfilled and borne by the User and the Platform Operator(s) or by the User and the Business Partner(s) in accordance with the applicable laws and regulations and the terms of their agreements. The Company's provision of the NMCC Service shall not constitute an explicit or implied warranty or undertaking by the Company for the performance of any of such transactions.
6. If any disputes arise from a third party's bypassing of the measures and mechanism for protecting the Company's information system or using loopholes in such information system, the Company shall bear the burden of proving that the aforementioned circumstances do not exist. The Company shall indemnify the User against any loss or damage arising out of a third party's hacking into the Company's information system, provided that the Company shall not be held liable if such hacking is attributable to the User.
8. This Agreement shall also incorporate mutatis mutandis, and to the extent applicable, the LINE Pay Privacy Policy as well as the following clauses found in the General ToS: clauses 2.2 to 2.4 on the granting of access to or availability of the services to the User; clause 3.1.2 on identity verification; clause 3.2 on warranties and representations by Users regarding information they provided; clause 4.2 on the User re-confirmation mechanism; clause 4.5 highlighting the Company is not (and does not represent to be) acting as a bank or financial institution to provide service; clause 4.7 on the independent bank account; clause 4.11 highlighting the Company's rights of action when Users make use of its services in an illegal fashion; clause 4.16 on the User's acknowledgement of the service model and the limited scope of service of the credit card payment information transmission service ; clause 5 on cancellation of Transactions; clause 6 on holding of Payment Amounts; clause 7 on Prohibited Activities; clause 10 on information security; clauses 11.1 to 11.7 and 11.9 on no warranties and limitation of liability which inter alia seeks to exclude the Company's liabilities in its provision of the NMCC Service; clause 12 on suspension or interruption of service; and clauses 16.2 to 16.10 on miscellaneous and general terms, as may be amended from time to time, save that all references to "Terms" shall be replaced with a reference to "Agreement" and all references to "Services" shall be replaced with a reference to "NMCC Service", also, all references to "LINE Pay Account" or "LINE POINTS" shall not apply hereunder.9. The User may at any time quit using the NMCC Service to terminate the Agreement. Upon the termination of the Agreement, the Company will cancel any pending transactions.A User may not evade any investigation by quitting the use of the NMCC Service. If the User quits using the NMCC Service while the Company is conducting an investigation, the Company may hold any Transaction Amounts that had already been paid by the User to protect the Company or a third party against the risk of legal claims, fees, fines, penalties and other liabilities. The User will remain liable for all obligations related to the NMCC Service even after the User has quitted using the NMCC Service.The User agrees that the above-mentioned clause 11 on no Warranties and limitation of liability, and clauses 16.2 to 16.10 on miscellaneous and general terms, as well as any other terms of the General ToS which by their nature are intended to survive the termination of the Agreement.The Company may amend the Agreement at any time when it deems necessary, including modifying relevant regulations, and policies that have or will be announced. The amended Agreement shall be clearly announced on NMCC Service related interface, regardless of whether such interface is provided by LINE Pay Taiwan, and be notified to the User by the methods in which we may contact you or any other means as may be agreed by the Company and the User (including but not limited to notifying the User via the service interface provided by a third party designated by LINE Pay Taiwan), and shall take effect from the time of the announcement and the time when the notice is provided to the User, whichever is later. By continuing to use the NMCC Service and/or any part thereof after the amendments, the User accepts and agrees to be bound by the amended terms and conditions in their entirety. If the User does not agree with any amended terms and conditions, the Company may terminate the User's access/use of the NMCC Service and shall not be held liable for any loss or damage that the User may suffer from the termination unless such loss or damage is attributable to the Company.10. This Agreement and the relationship between you and the Company shall be governed by the laws of the Republic of China.The Company's goal is to learn about and address your concerns and, should the Company be unable to do so to your satisfaction, to provide you with a neutral and cost-effective means of resolving the dispute quickly. If a dispute arises from the NMCC Service, such dispute may be reported to online customer service of the Company through:Customer Service Website: https://contact-cc.line.me/serviceId/11399 Customer Service Hotline: 02-6631-5166
Customer Service Hours: 09:00~22:00 (365 days)
For the dispute between you and the Company that cannot be resolved, the Taiwan Shilin District Court shall have the jurisdiction as the court of first instance unless otherwise provided by law. In case of any doubt, the Agreement shall be interpreted in favor of the User.
11. Any translation of the Agreement is made solely for the convenience of the User rather than intending to amend the provisions of this Agreement. In the event of any discrepancy between the English version and any other language version of this Agreement, the former shall prevail.
This Agreement was updated on November 3, 2023.